| Q: |
Where do I pick my bike up? |
| A: |
Pick your bike up at South
Lake Bicycles, 121 W. Washington Street, Minneola, FL. 34755 |
| Q: |
Do I need to tell you how to
reassemble my bike? |
| A: |
Please
put tape around your seat post and stem to mark where it needs to
be placed. Also use nail
polish or mark your bars to the proper angle for the aero bars. |
| Q: |
What if I need any specific
mechanical support that is not covered in your packages? |
| A: |
If your bike is in need
of major repair, when we receive it we will notify you of what is
needed for a safe race. If brake, shifter cables, or brake pads need
to be replaced we will replace them at additional cost with your
approval.
If your bike has not been cleaned since your last race, PLEASE do so.
There is a $15.00 charge if we have to clean your bike to work on it.
|
| Q: |
Shipping
Information |
| A: |
Please
fill out all information you have available, and enclose with your
bike this Bike Shipping Form.
Before shipping bike, you MUST call us and let us know when your bike shipped
and the estimated arrival date.
Ship to:
South Lake Bicycles
121 W. Washington Street
Minneola, FL 34755
Phone: 352-394-3848
*** Do NOT rely on your bike shop to put your name, address and
phone number on your bike. Please take care of this yourself.
|
| Q: |
Cost? |
| A: |
We
will accept your shipped bike, assemble it and have it ready for
your race. Upon race completion,
we will disassemble and repack your bike. Cost is $80.00 plus shipping
charges.
* Sorry we cannot ship bikes out of country. |
| Q: |
What if I need something not
mentioned here? |
| A: |
If you have any special needs
to help with your race in Clermont, please let us know, we will do
our best to fill it. |
| Q: |
How do I calculate insurance? |
| A: |
Cardboard boxes need to be no more
than 130 inches total. If the box exceeds 130 inches total, UPS (and
all other shippers) charge a $50.00 over the limit fee plus the actual
shipping and insurance.
To figure out how many total inches the box is use the following formula:
Length + Width (x2) + Height (x2)
Average Cardboard box size: 48 + 28(x2) + 8(x2)
48 + 56 + 16 = 120 inches
Hard Case Boxes - Another $6.00 additional handling fees per UPS because
they do not fit on the conveyor belt that was designed the for cardboard.
|
| |
Good luck in your race! |